Outstanding service and a responsiveness to your payment needs that is unparalleled in the industry guide PPI's service promise for both developers and merchants. You'll get the support you deserve from an organization with a level of experience that is unmatched in the payments industry.
During development as well as on an on-going basis, technology and integration support is a core competency at PPI. We have carefully chosen our product offering based on the needs of our Client Partners and their merchants.
For Our Client Partners we offer support, assistance, and service in the following areas:
Integration of 3rd party software applications to PPI supported products
Test Accounts and Testing Mechanisms
Merchant / End-User Installation and Training
Continued Client Partner and Merchant support for the life of the partnership
For merchants, our technology services provide:
Complimentary evaluation of payment technology needs and customized solution recommendations
Hand-on installation support
24/7/365 toll free, no-cost technical support for the life of your PPI account
Web development supports both developers and merchants to ensure safe business practices and minimized fraud risk. The Web development team provides fraud expertise during the development cycle and then utilizes automated risk monitoring tools and hands-on training for merchants. New merchants all receive an initial fraud kit and the Risk team is available for consultation throughout the life of your account.